Frequently Asked Questions – Andaman Ferry Booking
Yes, you can, but we strongly recommend pre-booking your ferry tickets, especially during peak seasons (October to May). Ferries in the Andaman Islands have limited seating, and last-minute bookings often result in unavailability, higher prices, or poor timing options.
Infants below 1 year of age usually travel free of cost, but they must be accompanied by a full-paying adult. Children aged 1–2 years may be charged a nominal fee depending on the ferry operator. Please carry the child’s valid age proof during boarding.
AndamanFerry.in is an aggregator platform where you can compare all major ferry operators, schedules, pricing, and seat categories in one place. Unlike individual operator sites:
• You get multi-operator comparison
• Real-time availability
• Single-window support for booking, changes, and refunds
• Local customer care team
• WhatsApp support for travel-day assistance
• You get multi-operator comparison
• Real-time availability
• Single-window support for booking, changes, and refunds
• Local customer care team
• WhatsApp support for travel-day assistance
As of now, Green Ocean 1 is the only private ferry that offers open deck access, allowing you to enjoy panoramic sea views and take pictures during your journey. Other ferries have enclosed, air-conditioned seating.
The Veer Savarkar Airport in Port Blair is about 4 to 5 kilometers from the main jetties (Phoenix Bay or Haddo). It takes around 10 to 15 minutes by taxi or auto-rickshaw, depending on traffic.
Ferries generally have three to four classes:
• Economy / Premium Class: Standard seating with basic air conditioning.
• Deluxe / Executive Class: Better legroom, recliner seats, and more comfort.
• Royal / Luxury Class: Limited seating area, enhanced comfort, and often includes snacks or personal service.
• Economy / Premium Class: Standard seating with basic air conditioning.
• Deluxe / Executive Class: Better legroom, recliner seats, and more comfort.
• Royal / Luxury Class: Limited seating area, enhanced comfort, and often includes snacks or personal service.
No. Ferry tickets available through AndamanFerry.in are for inter-island travel only (e.g., Port Blair – Havelock – Neil – Diglipur). Travel from mainland India to Andaman is typically by flight or government ship, which cannot be booked online via us.
We currently support bookings for the most popular inter-island routes, including:
• Port Blair ↔ Havelock (Swaraj Dweep)
• Havelock ↔ Neil Island (Shaheed Dweep)
• Port Blair ↔ Neil Island
• Port Blair ↔ Baratang / Long Island / Diglipur (on limited dates)
• Port Blair ↔ Havelock (Swaraj Dweep)
• Havelock ↔ Neil Island (Shaheed Dweep)
• Port Blair ↔ Neil Island
• Port Blair ↔ Baratang / Long Island / Diglipur (on limited dates)
Most private ferries allow:
• 15–25 kg of check-in luggage per passenger
• One small hand baggage/cabin bag
Excess luggage may be charged extra at the port. Please avoid carrying large cartons or restricted items.
• 15–25 kg of check-in luggage per passenger
• One small hand baggage/cabin bag
Excess luggage may be charged extra at the port. Please avoid carrying large cartons or restricted items.
You can still book ferries up to 24 hours before departure, subject to availability. However, we advise booking at least 3–7 days in advance for better options and to avoid last-minute price hikes or full bookings.
Each ferry operator has specific rules. In general:
• Before 48 hours: ₹250 per ticket cancellation fee
• Between 48–24 hours: 50% refund
• Within 24 hours: No refund
Rescheduling follows similar rules. You can view full details here or contact our support team for operator-specific policies.
• Before 48 hours: ₹250 per ticket cancellation fee
• Between 48–24 hours: 50% refund
• Within 24 hours: No refund
Rescheduling follows similar rules. You can view full details here or contact our support team for operator-specific policies.
A non-instant booking means that your requested seats or class are not auto-confirmed but placed on hold. Our team manually confirms availability and sends you a confirmation within a few hours. This often happens during peak season or for special requests.
If payment is debited but the ticket is not confirmed:
• Your amount will be automatically refunded by the payment gateway within 5–7 working days.
• Alternatively, you may contact our support team with the transaction ID for quick resolution.
• Your amount will be automatically refunded by the payment gateway within 5–7 working days.
• Alternatively, you may contact our support team with the transaction ID for quick resolution.
Unfortunately, ferry operators have strict no-show policies. If you miss the boarding time, the ticket is non-refundable. We advise scheduling ferries at least 2 hours after your flight arrival to avoid risk.
You must carry:
• A valid photo ID (Aadhaar, Passport, Voter ID, or DL)
• Your ferry ticket (printed or digital)
• For minors, age proof if claiming infant/child status
• A valid photo ID (Aadhaar, Passport, Voter ID, or DL)
• Your ferry ticket (printed or digital)
• For minors, age proof if claiming infant/child status
While most ferry operators accept digital tickets (PDF on phone), we recommend carrying a printed copy to avoid any last-minute technical issues or port restrictions.
Yes. All passengers are required to report at the terminal at least 45–60 minutes before departure. Late arrivals may lead to denial of boarding with no refund, as boarding closes 15 minutes prior to departure.
If your ferry is rescheduled or delayed, we will contact you via:
• Email
• SMS
• Phone/WhatsApp (based on your registered contact info)
Make sure to provide an active local number and check communication on travel day.
• SMS
• Phone/WhatsApp (based on your registered contact info)
Make sure to provide an active local number and check communication on travel day.
In such cases, you will be:
• Informed immediately via call/email
• Offered free rescheduling or a full refund
This does not apply if you miss the ferry on your own.
• Informed immediately via call/email
• Offered free rescheduling or a full refund
This does not apply if you miss the ferry on your own.
You can email us at support@andamanferry.in or reply to your booking email with your request. Please include your booking ID and passenger names. Cancellation/rescheduling charges will apply based on ferry policies.
No. Name changes are not allowed once the ticket is issued. Ferry tickets are non-transferable, and the passenger’s name must match the valid ID shown at the time of boarding. Any mismatch can result in denied entry.
Yes, you can easily book round-trip tickets for routes like:
• Port Blair ↔ Havelock
• Port Blair ↔ Havelock ↔ Neil ↔ Port Blair
• Havelock ↔ Neil
You can select your onward and return dates during the booking process, making it convenient to plan your full itinerary in one go.
• Port Blair ↔ Havelock
• Port Blair ↔ Havelock ↔ Neil ↔ Port Blair
• Havelock ↔ Neil
You can select your onward and return dates during the booking process, making it convenient to plan your full itinerary in one go.
Meals are not included in most ferry classes. However:
• Some premium classes (Royal/Deluxe) may include complimentary snacks or beverages
• You can purchase snacks on-board on selected ferries like Green Ocean
It’s advised to carry your own water and light snacks, especially when travelling with kids or seniors.
• Some premium classes (Royal/Deluxe) may include complimentary snacks or beverages
• You can purchase snacks on-board on selected ferries like Green Ocean
It’s advised to carry your own water and light snacks, especially when travelling with kids or seniors.
Yes, private ferries are safe and comfortable for all age groups. Most vessels are:
• Air-conditioned
• Staffed with trained crew
• Compliant with marine safety regulations
If you're travelling with elderly passengers or infants, opt for Royal or Deluxe seating for extra comfort. Boarding ramps are available, though assistance must be requested in advance.
• Air-conditioned
• Staffed with trained crew
• Compliant with marine safety regulations
If you're travelling with elderly passengers or infants, opt for Royal or Deluxe seating for extra comfort. Boarding ramps are available, though assistance must be requested in advance.
Yes, ferries operate year-round, including the monsoon (June to September). However:
• Schedules may be altered due to rough sea conditions
• Certain routes may face cancellations or delays on short notice
We advise keeping buffer time in your itinerary and tracking weather updates.
• Schedules may be altered due to rough sea conditions
• Certain routes may face cancellations or delays on short notice
We advise keeping buffer time in your itinerary and tracking weather updates.
Most private ferries do not currently offer full wheelchair accessibility. Boarding ramps are available at most ports, but assistance is limited on board. If you’re travelling with someone with limited mobility, please contact our support team in advance for guidance.
Yes. All passengers, including children and infants, are required to carry valid age proof (Aadhaar, birth certificate, or passport) for verification during boarding. Discrepancies may result in denial of travel.
The journey duration depends on the ferry operator:
• High-speed ferries (Makruzz, Nautika): ~1.5 hours
• Standard ferries (Green Ocean): ~2.5 to 3 hours
Departure times vary, so please check your ticket for exact details.
• High-speed ferries (Makruzz, Nautika): ~1.5 hours
• Standard ferries (Green Ocean): ~2.5 to 3 hours
Departure times vary, so please check your ticket for exact details.
Seat selection is generally not available at the time of booking. Seats are allocated automatically by the ferry system. For group travel, we recommend booking all tickets under the same transaction so you're seated together (subject to availability).
Allowed luggage per person:
• Check-in baggage: 15–25 kg
• Cabin/handbag: 1 small bag (laptop/purse/backpack)
Prohibited items include:
• Inflammables, alcohol, gas canisters
• Live animals or plants (unless declared and approved)
• Sharp objects (knives, scissors)
Security screening is done at the port before boarding.
• Check-in baggage: 15–25 kg
• Cabin/handbag: 1 small bag (laptop/purse/backpack)
Prohibited items include:
• Inflammables, alcohol, gas canisters
• Live animals or plants (unless declared and approved)
• Sharp objects (knives, scissors)
Security screening is done at the port before boarding.
Currently, AndamanFerry.in only provides private ferry bookings. Government ferry bookings are managed offline or via designated counters and are primarily reserved for locals, cargo, and emergency travel.
Delays are sometimes unavoidable due to weather or port traffic. If your ferry is delayed:
• We will inform you via SMS or email
• Updated timing will be shared
• You can wait at the terminal until boarding begins
No compensation is provided for delays, but we aim to keep you informed and supported.
• We will inform you via SMS or email
• Updated timing will be shared
• You can wait at the terminal until boarding begins
No compensation is provided for delays, but we aim to keep you informed and supported.
Yes. GST-compliant invoices are issued for all bookings made through AndamanFerry.in. You may request it during checkout or by contacting support after your booking is confirmed.
Yes, you can book tickets for family or friends. Make sure to enter their correct name, age, and ID details while booking. The person must carry the same ID proof mentioned in the booking at the time of boarding.
We offer B2B solutions for travel agencies, tour operators, and corporate clients. Benefits include:
• Discounted pricing
• Priority support
• API integration (for high-volume partners)
• Monthly settlement options
To partner with us, please email support@andamanferry.in or call +91-8900903777.
• Discounted pricing
• Priority support
• API integration (for high-volume partners)
• Monthly settlement options
To partner with us, please email support@andamanferry.in or call +91-8900903777.
Modern ferries are designed for smooth sailing, but sea conditions can vary. If you are prone to motion sickness:
• Sit in the middle row, which is more stable
• Avoid looking outside constantly
• Take motion sickness tablets (after consulting your doctor) before travel
• Sit in the middle row, which is more stable
• Avoid looking outside constantly
• Take motion sickness tablets (after consulting your doctor) before travel
While private ferries do not have wheelchair services onboard, our support team can assist with early boarding and help requests. Please email or call at least 24 hours before travel to request special assistance.
If your flight is delayed and you miss your ferry, unfortunately, no refund or rescheduling is provided by the ferry operators. We recommend maintaining at least a 2–3 hour buffer between your flight arrival and ferry departure to avoid this risk.
Pets are not allowed on most private ferries due to safety and hygiene regulations. If you’re travelling with a service animal or have special requirements, please contact us in advance to check if any exception can be made (subject to operator discretion).
You can book ferry tickets on AndamanFerry.in up to 60 days in advance. Early booking ensures better seat selection, preferred time slots, and availability during the busy season (October to May).
Yes, we do. If you're travelling in a group of 10 or more people, please contact our group desk at groups@andamanferry.in for special coordination, seat arrangements, and payment options. Early bookings are essential for group travel.
Only select ferries like Green Ocean offer a cafeteria or snack counter. Others like Makruzz, Nautika, and ITT Majestic may offer snacks only in certain seat categories like Royal. You may also carry dry snacks and a water bottle onboard.
Yes, mobile phones are allowed. However, mobile network connectivity is often limited or unavailable at sea, especially when the vessel is far from the shore. It's best to download your ticket and entertainment offline before boarding.
Yes. Rescheduling charges vary by operator:
• Before 48 hours: ₹150 per ticket (subject to availability)
• Between 48–24 hours: 50% of ticket price
• Within 24 hours: Rescheduling not allowed
Always check the terms of your specific ferry operator before requesting a change.
• Before 48 hours: ₹150 per ticket (subject to availability)
• Between 48–24 hours: 50% of ticket price
• Within 24 hours: Rescheduling not allowed
Always check the terms of your specific ferry operator before requesting a change.
No. Ferry tickets are issued per journey and per direction. You must book separate tickets for the onward and return legs. Round-trip bookings are supported, but each direction gets a unique ticket.
If you lose your printed ticket, you can:
• Download it again from your email confirmation
• Show the PDF on your phone
If you can’t locate the email, contact our support team with your booking ID or phone number, and we’ll re-send your ticket.
• Download it again from your email confirmation
• Show the PDF on your phone
If you can’t locate the email, contact our support team with your booking ID or phone number, and we’ll re-send your ticket.
If you notice a mistake in your booking:
• Contact us immediately within 1 hour of booking
• Changes are only allowed if the ticket has not been issued
Once issued, standard cancellation or rescheduling policies will apply.
• Contact us immediately within 1 hour of booking
• Changes are only allowed if the ticket has not been issued
Once issued, standard cancellation or rescheduling policies will apply.
In the event of weather-related cancellations:
• You are entitled to a full refund or
• You can reschedule to the next available sailing
This does not apply if you cancel voluntarily due to bad weather fear—only operator-led cancellations are covered.
• You are entitled to a full refund or
• You can reschedule to the next available sailing
This does not apply if you cancel voluntarily due to bad weather fear—only operator-led cancellations are covered.
Yes, but it must be packed securely and comply with the ferry’s luggage policy. Diving cylinders/tanks with compressed gas are not allowed. If in doubt, contact our team in advance to check specific operator policies.
Contact us immediately at support@andamanferry.in with both booking IDs. If the tickets are not yet issued, we may be able to cancel one with a partial refund. If already issued, normal cancellation terms will apply.
Minor spelling errors (e.g., "Rahul" vs. "Rahool") are usually tolerated if your ID clearly proves identity. However, major discrepancies or incorrect names can lead to denial of boarding. Always double-check before confirming your booking.
Currently, we provide limited ferry service bookings to Baratang and Diglipur, which operate based on government schedules and seasonal demand. Availability is not guaranteed online—contact us for customized options if you're planning a North Andaman trip.
Yes, day trips to Havelock are possible, but:
• You must take the earliest ferry to Havelock and
• Return by the last ferry (usually around 3:30–4:00 PM)
Note: You’ll have only 4–5 hours on the island. Plan activities (like scuba diving) accordingly.
• You must take the earliest ferry to Havelock and
• Return by the last ferry (usually around 3:30–4:00 PM)
Note: You’ll have only 4–5 hours on the island. Plan activities (like scuba diving) accordingly.
If you’re prone to seasickness:
• Book mid-morning ferries when the sea is calmer
• Choose larger vessels like Nautika or Makruzz, which are more stable
• Carry medication (like Avomine) with doctor’s advice
Avoid sitting at the rear of the ferry.
• Book mid-morning ferries when the sea is calmer
• Choose larger vessels like Nautika or Makruzz, which are more stable
• Carry medication (like Avomine) with doctor’s advice
Avoid sitting at the rear of the ferry.
You can reach us via:
📞 Phone/WhatsApp: +91-8900903777
📧 Email: support@andamanferry.in
🖥️ Live chat on our website (business hours)
📞 Phone/WhatsApp: +91-8900903777
📧 Email: support@andamanferry.in
🖥️ Live chat on our website (business hours)
Yes, foreign nationals can book ferry tickets using:
• Passport details (instead of Aadhaar or PAN)
• Valid visa information, if requested by authorities
Make sure the traveler carries the same passport used during booking while boarding the ferry.
• Passport details (instead of Aadhaar or PAN)
• Valid visa information, if requested by authorities
Make sure the traveler carries the same passport used during booking while boarding the ferry.
The most trusted and reliable private ferry operators in the Andaman Islands include:
• Makruzz – Known for speed, cleanliness, and punctuality
• Nautika / Nautika Lite – Luxurious and newer high-speed crafts
• Green Ocean – Affordable, has an open deck and local vibe
• ITT Majestic – Spacious and value for money
• Aashi – Fast-growing option for major routes
All operators listed on AndamanFerry.in are vetted and reliable.
• Makruzz – Known for speed, cleanliness, and punctuality
• Nautika / Nautika Lite – Luxurious and newer high-speed crafts
• Green Ocean – Affordable, has an open deck and local vibe
• ITT Majestic – Spacious and value for money
• Aashi – Fast-growing option for major routes
All operators listed on AndamanFerry.in are vetted and reliable.
Yes, private ferries operate daily, subject to weather and operational clearances. Some routes may have limited frequency (e.g., Havelock–Neil or Neil–Port Blair in the evening), so it's always better to check real-time availability on AndamanFerry.in.
Yes, partial cancellations are possible only if your tickets were booked separately for each leg. If it’s a single round-trip ticket, cancellation applies to both segments based on operator policy. For assistance, contact our support team with your booking ID.
Yes, AndamanFerry.in offers assisted booking for customers who prefer phone or WhatsApp communication. Call or message us on +91-8900903777, and our team will guide you through the process. Email confirmation and secure payment links will be shared.
Ferry companies usually don’t call individual passengers unless there’s a last-minute schedule change. You’ll get:
• SMS/email alerts if there’s a rescheduling or delay
• Contact numbers of jetty representatives in your confirmation ticket for any queries on the day of travel
• SMS/email alerts if there’s a rescheduling or delay
• Contact numbers of jetty representatives in your confirmation ticket for any queries on the day of travel
Most ferries allow up to 15–25 kg per passenger. If you have excess baggage:
• It may be allowed subject to space and captain’s discretion
• Extra charges may apply (approx. ₹100–₹200 per 10 kg)
Always arrive early and inform the port crew if carrying large suitcases or equipment.
• It may be allowed subject to space and captain’s discretion
• Extra charges may apply (approx. ₹100–₹200 per 10 kg)
Always arrive early and inform the port crew if carrying large suitcases or equipment.
Private charters and island-hopping (to remote or unlisted islands) are available on request. These are not part of the regular ferry network. You can inquire through:
📧 support@andamanferry.in or 📞 +91-8900903777
Options include:
• Fishing boats
• Speed boats
• Yachts (for luxury travel)
📧 support@andamanferry.in or 📞 +91-8900903777
Options include:
• Fishing boats
• Speed boats
• Yachts (for luxury travel)
Scuba tanks and pressurized equipment are prohibited on public ferries due to safety concerns. Fins, wetsuits, snorkels, and masks are allowed. If you're a certified diver or instructor, contact our team for guidance on cargo ferries or alternatives.
Yes. Ferries operate directly between:
• Neil Island ↔ Havelock Island
You do not need to return to Port Blair if you're planning a triangle route like Port Blair → Havelock → Neil → Port Blair. Just make sure you book your legs in sequence.
• Neil Island ↔ Havelock Island
You do not need to return to Port Blair if you're planning a triangle route like Port Blair → Havelock → Neil → Port Blair. Just make sure you book your legs in sequence.
Seat selection is system-assigned and cannot be chosen manually at the time of booking. However:
• Higher-class tickets (Royal/Deluxe) usually have better seating positions
• Booking early increases the chance of being auto-allocated a front-row or window seat
• Higher-class tickets (Royal/Deluxe) usually have better seating positions
• Booking early increases the chance of being auto-allocated a front-row or window seat
Unfortunately, ferry operators do not offer refunds if your flight is canceled. Your ferry ticket will fall under standard cancellation/rescheduling policy unless the ferry itself is canceled or delayed.
No, ferry tickets do not include personal travel insurance. For coverage of delays, medical emergencies, or cancellations, we recommend that you purchase a travel insurance policy separately before your trip.
Yes, most ferry operators accept digital Aadhaar or passport copies shown via DigiLocker or official apps. However, carrying a physical ID is always safer, especially in areas with low network connectivity.
No. Smoking and alcohol consumption are strictly prohibited on all ferries. Violators may face fines or removal from the vessel. Many ferries are also equipped with CCTV surveillance and security staff.
Once approved, refunds are:
• Processed within 5–7 working days
• Credited to your original payment method
You will receive an email confirmation once the refund is initiated. Refund timelines depend on the bank or payment gateway used.
• Processed within 5–7 working days
• Credited to your original payment method
You will receive an email confirmation once the refund is initiated. Refund timelines depend on the bank or payment gateway used.
Our support team is available:
📅 Monday to Saturday
🕘 9:00 AM to 7:00 PM IST
Outside these hours, you can drop an email to support@andamanferry.in, and we’ll respond within 24 hours.
Need more help?
📞 Call or WhatsApp us: +91-8900903777
📧 Email: support@andamanferry.in
We’re here to make your island travel simple, safe, and stress-free.
📅 Monday to Saturday
🕘 9:00 AM to 7:00 PM IST
Outside these hours, you can drop an email to support@andamanferry.in, and we’ll respond within 24 hours.
Need more help?
📞 Call or WhatsApp us: +91-8900903777
📧 Email: support@andamanferry.in
We’re here to make your island travel simple, safe, and stress-free.