Office Address

Opp. Hotel Unique, Dollygunj, Port Blair, A&N Islands – 744103, India

Phone Number

+91-8900903777

Email Address

support@andamanferry.in

Privacy Policy

Last Updated: June 2023

Overview

This digital document complies with the Information Technology Act, 2000 and the associated rules. It serves as a formal privacy notice and is created electronically—no physical or digital signature is required.

As per Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, this document outlines the privacy practices and rules for using the website www.andamanferry.in (referred to as the "Website").

The Website is managed by Andaman Discover Pvt. Ltd., a company registered under the Companies Act, 1956, and headquartered at Opp. Hotel Unique, Dollygunj, Sri Vijaya Puram, Port Blair, Andaman and Nicobar, India. Throughout this document, "Company", "we", "us", or "our" refers to Andaman Discover Pvt. Ltd., and "you" or "user" refers to any person using the Website.

By using this Website, you agree to both this Privacy Policy and the Website's Terms of Use. If either the Terms or the Policy are terminated, the other automatically ends as well.

We may update this Policy at any time without prior notice. It is your responsibility to check it periodically. If you continue using the Website after updates, you're considered to have accepted the changes.

What Information We Collect

We may collect the following information from you:

  • Name, gender, birthdate, address
  • Email, username, password
  • Purchase preferences, browsing history
  • Photos, files, or reviews uploaded by you

We also collect technical data like:

  • IP address, browser type, operating system
  • Referring and following URLs
  • Behavior on the Website

This information helps us improve your experience, show you relevant content, and customize our services.

How We Use Your Information

We use your personal details for:

Providing and improving services
Customizing content and offers
Understanding user interests
Sending promotional communications
Customer service and support
Internal research and analytics
Payment processing and secure transactions

If you post reviews or feedback, they may be saved and used for user reference or support. We also reserve the right to remove any user-submitted content without notification.

Sharing of Information

Your data may be shared with:

Our partner companies for fraud detection and service enhancement
Government or legal authorities if legally required
Third parties (like payment gateways) to process transactions
Another company in case of a merger or acquisition

We may also share data for advertising purposes or display user reviews with basic details like your name.

Data Security

Security Measures

Your personal and payment data is securely encrypted. We work with certified payment gateways, ensuring industry-standard security practices are followed. We may save payment details for quicker checkout, but only through secure, authorized systems.

Encryption

All sensitive data is encrypted

Certified Partners

Verified payment processors

Access Control

Limited data access

Third-Party Links & Advertisements

External Content Notice

Our Website may display ads from third parties and contain links to other sites. These external sites may collect your data independently. We are not responsible for how they use your information. You should review their privacy policies separately.

User Consent

Your Agreement

By using our Website and sharing your data, you consent to its collection and use as described in this Policy. This includes agreeing to how we share data under the terms stated in Section 4.

Grievance Officer

For any concerns, complaints, or questions regarding this Policy, you may contact our Grievance Officer:

Miss Jiya

Position: Reservation Executive

Email: support@andamanferry.in

Dispute Resolution

Resolution Process

If any disputes arise:

  1. Step 1: Mediation – We'll try to resolve the issue through mutual discussion within 30 days.
  2. Step 2: Arbitration – If unresolved, the dispute will go to a sole arbitrator appointed by us. Arbitration will be in English, and proceedings will take place in Port Blair, Andaman & Nicobar Islands. The arbitrator's decision will be binding.

All matters related to this Policy will be governed by Indian law, and the courts in Port Blair will have exclusive jurisdiction.

By using this website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.